Tuesday, April 4, 2017

Google Ad Clicks

Hi,
Please be aware that the company pays money for ads on Google so we could come up top for terms relating to our business. These are ads paid per click and each time its clicked it costs money, they should never be used by us.

There are two type of ads, Text ads and Product Listing Ads. The ones that google is showing pictures of  products with direct links to product pages and also text ad links to our pages. They would typically show up top or at the bottom and will be indicated somewhere around them that its either "Sponsored" or and "Ad".

If you use google to search for product on our website, please be careful not to click on the ones that are ads.

Thanks..


Monday, April 3, 2017

Customer Number

Hi All,
Some of you may already be aware but I would like to officially update with an change we did lately in terms of customer numbers for web orders so in case you need to look up a customer. Up on till now the customer number in MAS for an order online was the first two initials of the customers name plus the order number. It would create a new customer number per order. In TS the system would search for a match in MAS if there is an existing customer number for this customer and use that one.

Now with all of the following points things are different;

  1. Each user online has a 5 digit "User ID" that is seen in the customers user online and that is used as the customer number in MAS, appended at the beginning with a "T" for TS and with a "M" for TM. 
  2. Every order now has a user online, that's if the customer has set up one by himself or if not the system will automatically set up one and use their email address for the user name.
  3. Whenever an order is placed it will match the order with its user having the same email address on the order, regardless if they're signed in or not. 
  4. Our system in Tiger Supplies will continued to try and match an older customer number in MAS. 
  5. There is a field in the user page for "MASID" that's if you want to override the web customer ID and use an older or different MAS customer number.  
This means that we're no longer creating new customer numbers per order and also all orders are logged by its one user so if you or the customer want to see their order history at any point they will have that automatically. 

Sincerely,

Josh